Everything you need to know!
Everything you need to know!
Per Entry (Temporarily Suspended till Further Notice)
Towels are not provided, therefore, do remember to pack in a towel before heading down to any of our outlets. Alternatively, you may also choose to purchase a towel from us. Otherwise, you will be refused entry.
Here is our revised operating hours:
Monday – Friday: 6.00AM – 10.00PM
Weekends: 8.00AM – 10.00PM
Our friendly Gym Associates will be there to assist you, should you require assistance while on the gym floor.
Customers may approach any of our friendly Gym Associates at any GYMMBOXX outlets should they have any questions regarding our services and/or facilities. Alternatively, customers may write in to us at email@example.com.
GYMMBOXX Membership is granted to the individual who applied for a membership. Members are entitled to access and utilize all GYMMBOXX facilities within its operating hours during their membership period.
As membership is only granted to the individual who signed up for a membership, only this individual may access the gym. Membership cannot be shared with another individual; friend or family members.
Should your friend or family member wish to access the gym, they may do so as a per-entry guest or as a member. (All per-entry access will be ceased temporarily till further notice.)
Membership sign-up can be done at any of our six GYMMBOXX outlets. Simply approach any of our friendly Gym Associates at your preferred GYMMBOXX outlet and they will assist you accordingly.
Unfortunately, we do not have an online platform for our customers to sign-up. Membership sign-up can only be done over the counter at any GYMMBOXX outlets.
We have gone cashless! We accept NETS, Credit Card and GrabPay payment. You may use any of these accepted modes of payment to pay for your membership upon sign-up over the counter.
Membership payment cannot be paid out on a monthly basis. Members are required to make payments in full (up-front) upon sign-up.
As membership payment is to be made in full, members cannot pay through instalment.
Membership is not recurring. Members are to sign-up for membership before the expiration of his/her current membership to avoid incurring a reactivation fee.
Joining fee of $30 is an applicable one-time fee for all new members.
Reactivation fee of $15 is incurred when a member renews his/her membership after its expiration date.
Therefore, remember to renew your membership before its expiration date!
Yes, GYMMBOXX members are entitled to unlimited access at all GYMMBOXX outlets island-wide during the gym’s operating hours.
Members can also enjoy member pricing on selected retail items and preferential access and invitation to events organized by GYMMBOXX, partners or affiliates.
Yes, you can freeze your membership. This is called Hibernation in the GYMMBOXX context. You may apply for a hibernation of your membership at any GYMMBOXX outlet at a fee of $20/month. Do note that hibernation is accorded on a full month basis.
Unfortunately, membership is non-refundable should you decide to cancel your contract. Instead of membership cancellation, members may consider transferring the remaining duration of his/her membership to another individual.
To transfer your membership, simply head down to any GYMMBOXX outlet with your transferee and inform any of our friendly Gym Associate who will assist further. There is an applicable transfer fee of $70.
Please note that the transfer of membership is only valid once for the existing membership. Should you wish to apply for a membership again, a new application would have to be filed.
Also, there is an applicable top-up fee if a transfer is made from a membership tier of a lower value to a higher value. E.g. Youth membership to an Adult membership or Senior membership to an Adult membership.
We have temporarily ceased Per-Entry usage across all clubs effective on 20th June 2020 till further notice.
The top-up fee will be calculated based on a daily rate, from the date you wish to transfer your membership.
***UPDATES ON CHANGES TO OPERATIONS DUE TO COVID19***
Our operating hours will be adjusted to 0600HRS to 2200HRS from Monday to Friday, and 0800HRS to 2200HRS on Saturdays and Sundays. Staff will remain from 2200HRS to 2300HRS daily to do a disinfection of the gym after closure. The operating hours will remain as such till further notice.
The Covid19 situation has definitely affected everyone around the world badly, and Gymmboxx is not immune to these changes.
As gyms islandwide in Singapore were forced to close as part of Circuit Breaker measures, Gymmboxx had no revenue coming in during the closure period, while our operating costs continue to mount.
Once we are given the permission by the authorities to reopen, we will be required to ensure that social distancing measures are in place and strictly adhered to in order to ensure the safety and wellbeing of all our members and staff. However, implementing all these measures places a very considerable strain on our resources.
To better manage our operating costs in these trying times, we have decided to take this very difficult decision to cease 24-hour operations till further notice, so that we are still able to provide affordable and yet premium service to all customers.
Implemented measures within the gym premises to prevent the spread of Covid-19.
1.Measures for staff
2.Cleaning of equipment
3.Measures for members to comply with
Social distancing measures for gym equipment
Operating capacity of all gyms have been kept to one person per 10 sqm of usable space.
Queue management system implemented to ensure members are not allowed to wait within the gym premises.
Keeping the gyms safe and clean for everyone requires a collective effort from all of us. We seek your cooperation in adopting the following precautionary measures in order to safeguard public health and safety: